Box 1.

Overview of core values and core tasks

Core value	This entails
Person centredness	Taking patient’s characteristics, history, context, and preferences into account Making decisions together with patients Offering a confidential relationship
Medical generalism	Being the primary contact for physical and mental problems of their patients Offering broad clinical expertise Providing optimal care: not too much, not too little
Continuity	Being a constant factor in the medical care for their patients Striving for a longstanding relationship with their patients Keeping an overview of the medical care and providing direction
Collaboration	Working together with patients, colleagues, and other healthcare professionals in order to provide optimal care
Core task	This entails
Medical generalist care	Appraising physical and mental symptoms, problems, and urgency Taking characteristics, context, history, preferences of the patient into account in the diagnostic and management phases of the care process Determining, together with the patient, if and which kind of care is necessary Delivering appropriate care Monitoring the course and readjusting care if necessary Being a gatekeeper for secondary care
Out-of-hours service	Providing GP care 24/7 for urgent medical problems, which must be evaluated immediately or in a few hours
Terminal palliative care	Providing terminal palliative care for their patients during office hours Ensuring that terminal palliative care is available 24/7 for their patients
Preventive care	Offering preventive care to patients with emerging health problems Offering preventive care to patients with chronic diseases to avert complications
Coordination of care	Being responsible for care delivered by the practice team Being a linking pin in the collaboration with other healthcare professionals Monitoring that care for patients with complex medical problems is coordinated over healthcare settings Helping patients to find their way to social services