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. 2019 Dec 19;19:165. doi: 10.1186/s12905-019-0869-0

Table 2.

Satisfaction of participants with different aspects of family planning services

Variable
1 = strongly disagree, 2 = moderately disagree, 3 = moderately agree and 4 = strongly agree
Mean (±Standard deviation) P value
Total n = 204 NGO Clinic n = 123 Goverment Clinics n = 81
1. I received adequate information about contraceptive choices, including advantages and disadvantages of each method.

3.08

(±0.94)

3.30

(±0.79)

2.66 (±1.05) < 0.01
2. I gained a good understanding of contraceptive methods from the explanation given to me in the clinic. 3.16 (±0.82) 3.40 (±0.63) 2.74 (±0.96) < 0.01
3. Contraception is always available, including the required oral contraception 3.22 (±0.82) 3.40 (±0.65) 2.89 (±0.99) < 0.01
4. I was always given full freedom to choose the contraception I preferred. 3.36 (±0.75) 3.49 (±0.64) 3.12 (±0.87) < 0.01
5. Healthcare professionals were supportive of my choice. 3.36 (±0.76) 3.52 (±0.67) 3.07 (±0.84) < 0.01
6. Educational materials (such as brochures) are available at this health care center and help in my understanding of contraceptive choices. 3.21 (±0.78) 3.46 (±0.60) 2.73 (±0.87) < 0.01
7. Staff make sure that I understand their instructions. 3.28 (±0.72) 3.43 (±0.58) 2.97 (±0.86) < 0.01
8. Written instructions are in a clear, understandable language. 3.44 (±0.73) 3.59 (±0.56) 3.15 (±0.92) < 0.01