Table 2. Surveys prior to the implementation of the Office.
| Type of claim | n | Not included in the SUS formulary (%) | Estimated cost R$ (%) | Cost of claims (%) |
|---|---|---|---|---|
| Medicines | 163 | 26 (16) | 436.057,56 (47.36) | 47.3 |
| Food | 103 | 103 (100) | 136.743,90 (14.85) | 14.8 |
| Surgeries | 85 | 37 (43) | 245.432,89 (26.66) | 26.6 |
| Tests | 35 | 29 (83) | 27.508,89 (2.99) | 2.9 |
| Other | 32 | 20 (63) | 74.996,99 (8.15) | 8.1 |
| Total | 480 | 215 (45) | 920.740,23 | 100 |
| Checked outcomes | Occurrence | |||
| Compliant prescriptions | 201 | - | 276.809,87 (30.1) | 41.9 |
| Patients not found | 115 | 74 data missing | 380.044,98 (41.3) | 24.0 |
| 28 wrong addresses | ||||
| 13 never lived there | ||||
| Non-compliant prescriptions | 96 | - | 150.331,57 (16.3) | 20.0 |
| Deaths | 68 | - | 113.554,79 (12.3) | 14.2 |
| Total | 480 | 920.740,23 | 100 |
SUS: Unified Health System.