Table 4.
Hypotheses | Path | Standardized β | T | Sig. | Results |
---|---|---|---|---|---|
Hypothesis 1 | SQ→PS | 0.47 | 16.73 | p < 0.01 (**) | Supported |
Hypothesis 2 | PS→PBC | 0.39 | 12.98 | p < 0.01 (**) | Supported |
Hypothesis 3 | SQ→PBC | 0.44 | 13.51 | p < 0.01 (**) | Supported |
Note, SQ: service quality; PS: patient satisfaction; PBC: patient behavioral consent. Significance level: ** p < 0.01.