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. 2019 Dec 9;7(12):e12639. doi: 10.2196/12639

Table 2.

Results of participant evaluation for SMS text messages.

Questions and answers Values, n (%)
Were the messages you received clear enough? Did they make sense to you? (N=187)

Yes 168 (89.8)

No 19 (10.1)
Were the timing and frequency of messages okay for you? (N=187)

Yes 137 (73.2)

No 42 (22.4)

a 8 (4.2)
Was your experience with the phone positive? (N=179)

Yes 102 (56.9)

No 36 (20.1)

41 (22.9)
Did you have any concerns about receiving health messages on your phone (ie, privacy/confidentiality)? (N=121)

Yes 7 (5.7)

No 92 (76.0)

22 (18.1)
What did you like best about receiving SMS text messages? (N=144)

Information/content 68 (47.2)

Motivation/reminders 43 (29.8)

Easy to read and understand 19 (13.1)

Useful/came in handy 10 (6.9)

Felt cared for 4 (2.7)
What did you like least about receiving text messages? (N=52)

Messages too repetitive 20 (38.4)

Disliked content 11 (21.1)

Could not use phone 8 (15.4)

Messages too long 6 (11.5)

Messages too frequent 3 (5.7)

Generic messages 2 (3.8)

Text was too small 2 (3.8)
Would you recommend participating in this program to a friend or relative with hypertension? (N=169)

Yes 165 (97.6)

No 3 (1.7)

aNot applicable or participants did not receive messages.