Table 2.
Data collection instruments and characteristics.
| Author (publication year); instrument |
Instrument primary purpose and adaptation; Continuity of care domain |
Validation, reliability, and context for use | Number of items; Response options |
| Glasgow et al, (2005) [34]; Patient Assessment of Chronic Illness Care (PACIC) survey | A validated patient self-report instrument to assess the extent to which patients with chronic illness receive care that aligns with the Chronic Care Model. Measures care that is patient-centered, proactive, and planned and includes collaborative goal setting; Problem-solving and follow-up support |
A practical instrument that is reliable and has face, construct, and concurrent validity | The PACIC consists of five scales and an overall summary score |
| MacColl Center for Health Care Innovation (2000) [35]; Assessment of Chronic Illness Care (ACIC V3.5) survey | The ACIC addresses the basic elements for improving chronic illness care at the community, organization, practice, and patient level―adapted for use in the MACSa
setting; Relational, management, and informational continuity |
Preliminary data indicate that the ACIC is responsive to changes that teams make in their systems and correlates well with other measures of productivity and system change | Seven dimensions—each dimension includes a number of items; Point value is attributed to a choice of four levels across each item |
| The EuroQolb Group (1990) [36] and Herdman et al (2011) [37]; Patient EQ-5Dc | The EQ-5D is a standardized measure of health status, applicable to a wide range of health conditions and treatments. Developed by the EuroQol Group, it provides a simple, generic measure of health for clinical and economic appraisal. | Widely validated and contextualized; translated into over 170 language versions | Five dimensions (each with three or five levels), 15 items, and cross-walk value sets available to convert three-item survey to meaningful value equivalent to five-item survey; Tick box and visual analog |
| Berglund CB et al (2015) [38]; Patient satisfaction and continuity of care |
The survey was originally developed for the patient-physician outpatient encounter [39]. It proved to capture changes in patient satisfaction over time. It has since been adapted to capture the patient-nurse outpatient encounter; Relational, management, and informational continuity |
No formal validity and reliability testing, however, item generation including the testing procedure provides sufficient content validity | 12 multiple-choice items, including items concerning waiting time, continuity of care, length of visit, information, interpersonal manner, and fulfilment of expectations; 4-point scale from 1 (Not at all) to 4 (Very much) |
| Uijen AA et al (2011 [40] and 2012 [41]); Nijmegen Continuity Questionnaire (NCQ) |
To measure continuity of care from the patients’ perspectives across primary and secondary care settings; Personal continuity, team continuity, and cross-boundary continuity |
Internal consistency, content validity, structural validity, and construct validity | 28 items in three subdomains; 5-point scale from 1 to 5 |
| Stokes T et al (2005) [42]; General Practitioners’ Views on Continuity of Care survey |
Measures the perceived importance of the types of continuity of care and doctor or practice characteristics that may influence attitudes toward personal continuity of care—adapted for nurse-patient context; Relational, management, and informational continuity |
Good internal consistency (alpha=.78). The scale score correlated highly with the overall rating of the importance of personal continuity (P<.001) | 25 items over four domains; 5-point scale from 1 to 5 |
| Cameron KS et al (2011) [43]; Organizational Culture Assessment Instrument |
Assesses six key dimensions of organizational culture: dominant characteristics of an organization, organizational leadership, management of employees, organizational glue, strategic emphasis, and criteria of success | Widely tested | Six dimensions with four alternatives (24 items); 4-point scale from A to D |
| Gardner G et al (2017) [44]; The Advanced Practice Nursing Role Delineation Questionnaire (APRD) |
A self-assessment tool that provides a standardized understanding of advanced practice. It is designed to support health service planning, cross-discipline team development, and demonstration of achievement of practice at this level. | Evidence based | Five items: clinical care, optimizing health systems, education, research, and leadership; 5-point scale from 0 to 4 |
aMACS: Multidisciplinary Ambulatory Consulting Service.
bEuroQol: European Quality-of-Life Scale.
cEQ-5D: European Quality-of-Life Five-Dimension Scale.