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. Author manuscript; available in PMC: 2020 Aug 2.
Published in final edited form as: Curr Diab Rep. 2019 Aug 2;19(9):74. doi: 10.1007/s11892-019-1187-5

Table 1.

Possible interventions to promote widespread implementation of teleophthalmology for diabetic eye screening in the USA

Category Barriers Possible interventions
Camera technology
  • High proportion of ungradable images

  • Cost

  • Space/portability

  • Single- or two-field fundus photography imaging protocols

  • Selective use of dilating eye drops to obtain gradable images as needed

  • Use of confocal and wide-field imaging cameras

  • Each camera serves patients from multiple clinic sites

  • Less expensive camera technology

  • Handheld, smartphone-based, and compact tabletop cameras

Cost-effectiveness
  • Unclear billing and reimbursement models

  • Unclear return on investment

  • Demonstration of a variety of financially sustainable billing models

  • Improved insurance reimbursement for telemedicine services

  • Tailored tools for calculating return on investment for individual health systems

Organizational/systems
  • Need to tailor implementation to individual health system

  • Incomplete documentation of diabetic eye screening

  • Limited communication regarding diabetic eye screening

  • Toolkit guiding tailored implementation of teleophthalmology to an individual health systems’ needs and resources

  • Improved methods for primary care providers and clinic staff to access and update diabetic eye screening records

  • Improved methods for communicating diabetic eye screening reports to primary care providers (e.g., standardized workflows and reporting forms, electronic health record interoperability, national or state-wide registries, regulatory mandates)

Clinical personnel
  • Imager and grader training/capacity

  • Obtain provider and staff buy-in and sustain engagement

  • Training existing staff or hiring additional staff if needed for imaging

  • Partnering with local eye doctors and reading centers and/or use of artificial intelligence software for grading images

  • Engage providers and clinic staff to integrate teleophthalmology and streamline clinic workflow

  • Provide financial incentives, audit and feedback reporting, and reminders to discuss diabetic eye screening with patients (e.g., best-practice alerts)

Patients
  • Lack of knowledge

  • Time and financial constraints

  • Recommendation of teleophthalmology by primary care providers

  • Patient education materials and publicizing teleophthalmology

  • Providing teleophthalmology in primary care, pharmacy, or employer screening

  • Offer convenient, same-day imaging

  • Low-cost pricing and lower patient co-pays through improved insurance coverage

  • Outreach to patients with reminders when due for diabetic eye screening (e.g., phone, text, mail)