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. 2019 Jul 1;28(12):1007–1015. doi: 10.1136/bmjqs-2019-009588

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© Author(s) (or their employer(s)) 2019. Re-use permitted under CC BY. Published by BMJ.

This is an open access article distributed in accordance with the Creative Commons Attribution 4.0 Unported (CC BY 4.0) license, which permits others to copy, redistribute, remix, transform and build upon this work for any purpose, provided the original work is properly cited, a link to the licence is given, and indication of whether changes were made. See: https://creativecommons.org/licenses/by/4.0/.

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NICE dashboard displayed an overview of pain management performance (upper part) and four types of pages specific to the selected indicator (lower part). the difference between study groups was only in the action plan page. The feedback-only group received an empty structured action plan (A) and could record and update potential barriers and intended actions. The action plan for the feedback-with-toolbox (B) group was supplemented with a pre-filled list of potential barriers and suggested actions (indicated by the NICE icon). Some actions included supporting materials (indicated by a wrench icon) available for download. Users could add suggested actions to their action plan (plus sign) or hide them if they were not relevant (minus sign).