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. 2019 Dec 30;19:83. doi: 10.1186/s12873-019-0296-4

Table 3.

Summary of Interventions and Outcomes

Intervention Crane (2012) DeHaven (2012) Edgren (2016) Enard (2013) Grimmer-Somers (2010) Grover (2018) Hardin (2017) Lin (2017) Murphy (2013) Navratil-Strawn (2014) Okin (2000) Reinius (2012) Seaberg (2017) Shumway (2008) Stokes-Buzzelli (2010) Tadros (2012)
Case management/ care coordination/ acute care plans X X X X X X X X X X X X X X X X
Financial assistance (social security) X
Goal setting X
Group therapy X X X
Harm reduction services X
Housing X X X
Individual visits / CHW/ Nurse X X X X X X X X
Mentoring X
Monetary assistance with pharmacy, lab tests and other medical costs X
Multidisciplinary X X X X X X
Problem solving X
Referral to specialists and other services including social services X X X X X X X X X X X
Telephone X X X X X X X X X
Transportation X X
Change in ED use Mixed ↓ ED use but not in inpatient
Magnitude of change ED use dropped from a rate of 0.58 per patient per month to 0.23** Fewer ED visits, 0.93 vs 1.44** 12% decrease in hospitalisation (95%CI 4–19%) V 30 ED presentations by 11 users in 2006 dropped to 22 presentations by 9 users in 2009. 830 fewer ED visits and a 49.26% change** Mean difference of 5.5 and a 37.4% change** 35% fewer ED visits frequent users decreased by 5 visits (95% CI of 2–5); extreme users decreased by 15 visits (95% CI of 13–17)* ED visits decreased by 178/1000 visits; hospital admission by 53/1000 visits* Median number of visits decreased from 15 to 9 visits (95% CI of 3–7 visits)** RR 0.77 (95% CI of 0.69–0.86) 13.2% decrease in ED use from 1148 to 996 visits** V Visits decreased by 25% from 67.4 to 50.5 (95% CI 0.3 to 33)* Visits decreased by 28.1% from 199 to 143**
Change in cost Mixed ↑ outpatient clinic use. ↓ crisis ED use. Effective but not cost saving
Magnitude of change Hospital charges dropped from $1167 per patient per month to $230** $1188 vs $446** V V NR $2,785,690 absolute change and 47.81% change** Mean difference of $6290 and 47.9%** ED costs were 15% lower Decrease in frequent ED use by $1285 (95% CI of $492–$2364); extreme ED use decreased by $6091 (95% CI of $4298–$8998)* A saving of $21 per member per month for ED visits or $59 per member per month on admissions. ED costs decreased from $4124 to $2192 (95% CI $1013 to $2459 to); and inpatient costs decreased from $8330 to $2786 (95% CI $0 to $8330).** 45% decrease in total cost per patient** 26.6% decrease (95% CI 26.1 to 27%)** V decreased by 24% from $64,721 to $49,208 (95% CI $83 to -$30,943)* 12.7% decrease in costs from $413,410 to $360,779

V Variable rate

NR Not reported

*p < 0.05

**p < 0.01

Entries in boldface summarise the main outcomes