Table 2.
N | Missing (%) | Not Applicable/Do not Know (%) | Mean* | Ceiling (%) | |
---|---|---|---|---|---|
Are you greeted well when you arrive at the paediatric department? | 335 | 0.0 | – | 4.36 | 46.0 |
Do you think you spend a lot of time waiting at the paediatric department? | 335 | 0.0 | – | 3.75 | 15.8 |
Do you meet the same nurses every time you visit the paediatric department?† | 333 | 0.0 | 0.6 | 4.23 | 36.3 |
Do the nurses talk to you in a way you understand? | 335 | 0.0 | – | 4.52 | 56.4 |
Does it seem like the nurses are knowledgeable about diabetes and diabetes care? | 335 | 0.0 | – | 4.57 | 64.8 |
Do you feel safe raising difficult issues with the nurses? | 289 | 0.0 | 13.7 | 4.14 | 40.5 |
Do you meet the same doctor every time you visit the paediatric department?† | 333 | 0.0 | 0.6 | 4.25 | 47.1 |
Does the doctor talk to you in a way you understand? | 331 | 0.3 | 0.9 | 4.49 | 56.8 |
Does it seem like the doctor is knowledgeable about diabetes and diabetes care? | 332 | 0.0 | 0.9 | 4.70 | 75.0 |
Do you feel safe raising difficult issues with the doctor? | 298 | 0.0 | 11.0 | 4.21 | 43.3 |
Do you get good help choosing the right insulin dosage? | 334 | 0.3 | – | 4.33 | 46.4 |
Are you involved in deciding what to follow up before the next consultation? | 302 | 0.0 | 9.9 | 3.94 | 35.8 |
Does it seem that those working at the outpatient clinic understand what it’s like to be young and have diabetes? | 322 | 0.3 | 3.6 | 3.83 | 26.1 |
Do you have enough time in the consultation with the doctor or nurse? | 334 | 0.3 | – | 4.43 | 55.1 |
Do you get good information and counselling on food intake? | 333 | 0.6 | – | 3.47 | 18.0 |
Do you get good information and counselling on physical activity/exercise? | 318 | 0.0 | 5.1 | 3.19 | 13.8 |
Are you involved in deciding what equipment to use? | 331 | 0.3 | 0.9 | 4.03 | 44.4 |
Do you get good training in how to use the equipment? | 328 | 0.6 | 1.5 | 4.29 | 46.0 |
Overall, has the follow-up at the outpatient clinic helped you with your diabetes? | 334 | 0.3 | - | 4.29 | 47.3 |
Notes: *Most items were scored on a 5-point response scale ranging from 1 (“not at all”) to 5 (“to a very large extent”). †Items scored on a 5-point response scale ranging from 1 (“never”) to 5 (“always”).