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. Author manuscript; available in PMC: 2020 Dec 1.
Published in final edited form as: Nat Protoc. 2019 Nov 13;14(12):3445–3470. doi: 10.1038/s41596-019-0237-4

Table 3 |.

Troubleshooting table

Step Problem Possible reason Solution
1,4,8 The size and shape of the pulled tip are not reproducible The puller has not warmed up Turn the puller on and let it warm up for at least 15 min before pulling the tips
Dirty retro mirror Clean the mirror with Kimwipes and ethanol
The capillary is not correctly positioned Carefully position the capillary in the puller to ensure it is correctly placed in the V-groove of the puller bar
3 The solvent is not flowing through the capillary when pushed with a syringe One of the connections is leaking The pulled tip is closed Check the connections
Disconnect the tip from the syringe, and examine it under microscope. If the tip is closed, repeat Steps 1–3
12,13 MS signals are unstable Unstable flow of the solvent through the nanospray capillary
The solvent flow delivered by the primary capillary is too low
Balance the solvent flow between the primary and nanospray capillary by adjusting the position of the nanospray capillary relative to the mass spectrometer inlet. If air bubbles are observed inside the nanospray capillary, move the capillary further away from the mass spectrometer inlet
Examine the primary capillary tip under a microscope. If the tip is clogged, pull the capillary to make a new tip. If the new tip becomes clogged again quickly, most likely the other side of the capillary is broken. Repeat Steps 1–4 to make a new primary capillary
16,17 A sudden and marked change occurs in the amplitude of the shear force probe vibration at a selected frequency The shear force capillary may be broken
One of the wire connections may be broken
Examine the shear force capillary under a microscope. If the tip is broken, replace it with a new probe
Check the connections using a multimeter, and reconnect the broken wire
23 The nano-DESI probe crashes into the sample or loses contact with the sample during data acquisition The vertical position of the nano-DESI probe relative to the shear force probe needs to be readjusted If the nano-DESI probe crashes into the sample, which means the nano-DESI probe is positioned too close to the sample, move the shear force probe down closer to the sample using a stepping controller. This will increase the distance between the sample and the nano-DESI probe
If the nano-DESI probe loses contact with the sample, move the shear force probe up further away from the sample, using a stepping controller, until the liquid bridge is formed between the nano-DESI probe and the sample