Table 3.

Dispatch service quality improvement indicators

DS	Seoul	Hanoi	Tokyo	Miri	Davao	Tainan	Telangana	Singapore	Bangkok
Review OHCA Run Sheets	Yes	No	Yes	Yes	Yes	Yes	No	Yes	Yes
Sharing of OHCA Patient Data Between DS and:
AS	Yes	No	Yes	No	No	No	Yes	Yes	Yes
RH	Yes	No	Yes	Yes	No	No	No	No	No
AS & RH in Common Registry	No	No	Yes	No	Yes	Yes	No	No	Yes
EMS KPIs Measured	Yes	No	Yes	Yes	Yes	Yes	Yes	Yes	Yes
First contact to EMS dispatch	Yes	NA	Yes	Yes	Yes	Yes	Yes	Yes	No
EMS dispatch to arrival at scene	Yes	NA	Yes	Yes	Yes	Yes	Yes	Yes	Yes
Arrival at hospital from scene	Yes	NA	Yes	Yes	Yes	Yes	Yes	Yes	Yes
OHCA KPIs Measured	Yes	No	Yes	Yes	Yes	Yes	No	Yes	Yes
EMS Time logs	Yes	NA	Yes	No	Yes	Yes	NA	Yes	Yes
DACPR Recognition Rate	Yes	NA	Yes	Yes	No	Yes	NA	Yes	Yes
Time to DACPR Recognition	Yes	NA	Yes	No	Yes	Yes	NA	Yes	No
DACPR Start Rate	Yes	NA	Yes	Yes	No	Yes	NA	Yes	No
Time to DACPR Start	Yes	NA	Yes	No	Yes	Yes	NA	Yes	No
Compression start rate	Yes	NA	No	Yes	Yes	Yes	NA	Yes	Yes
Time to first compression	Yes	NA	No	No	No	Yes	NA	Yes	Yes
Barriers to recognition	Yes	NA	Yes	Yes	No	Yes	NA	Yes	No
Barriers to compression	No	NA	No	Yes	No	Yes	NA	Yes	Yes
Patient Outcomes Measured	No	No	Yes	No	Yes	Yes	No	Yes	Yes
Pre-Hospital ROSC Rates	NA	NA	Yes	NA	Yes	Yes	NA	Yes	Yes
Hospital admission rate	NA	NA	No	NA	No	Yes	NA	Yes	Yes
Survival Rate	NA	NA	No	NA	Yes	Yes	NA	Yes	Yes
Rate of good functional recovery	NA	NA	No	NA	No	Yes	NA	Yes	Yes

EMS Emergency medical service, OHCA Out of hospital cardiac arrest, DS Dispatch service, DACPR Dispatcher assisted cardio-pulmonary resuscitation, AS Ambulance service, RH Receiving hospital, KPI Key performance indicator, ROSC Return of spontaneous circulation