Table 2.
Different primary contact methods to formal service providers
| Knowledge of the regulation | Total | ||
|---|---|---|---|
| With knowledge no. | Without knowledge no. | ||
| Legal contact (office visit) | 38 | 6 | 44 (35.5%) |
| Illegal contact | 34 | 46 | 80 (64.5%) |
| Phone to the office | 13 | 13 | 26 (21.0%) |
| Phone to a driver | 15 | 23 | 38 (30.6%) |
| Asking a friend | 6 | 10 | 16 (12.9%) |
| Total | 72 (58%) | 55 (42%) | 124 (100%) |
Office visit is the only legal contact method, and other contact methods are illegal in the study area. Samples constitute experienced households who chose the formal service provider (FP)