Table 7.

Mapping of themes onto normalization process theory constructs.

Major theme and subtheme		NPTa construct
Major theme 1: Lack of discussion between HCPsb and people with T2DMc about DSMEd at the time of referral
	Poor understanding of structured education by professionals	Coherence
	Lack of time to discuss structured education	Collective action
Major theme 4: Improving uptake of the HDSOe program
	Familiarizing professionals with the program	Collective action; reflexive monitoring
	Health assistant or administrative assistant-led referral	Collective action

^aNPT: normalization process theory.

^bHCP: health care professional.

^cT2DM: type 2 diabetes mellitus.

^dDSME: diabetes self-management education.

^eHDSO: Healthy Living for People with type 2 Diabetes: Starting Out.