Table 3.

Values for the household acceptance of smart meters

Value	Definition
Security/safety	To ensure protection from intentional harmful attacks (e.g. cyber-attack, burglary) and unintentional effects (loss of user-data) (Taebi and Kadak 2010)
Usability	To ensure that every household can successfully use the smart meter and its functionalities (Huldtgren 2015)
Comfort	To provide advanced technology to control and manage electricity use (Gangale et al. 2013) and to offer technological solutions allowing the optimization of comfort and more control over own energy use
Cost-effectiveness	To ensure that affordability regarding cost and benefit, when choosing for the technology can be guaranteed and to ensure its continuation over the course of time (Erlinghagen et al. 2015; Taebi and Kadak 2010)
Trust	To promote trust and expectation that exists between the people (actors) who can experience good will, extend good will toward others, feel vulnerable, and experience betrayal (Friedman et al. 2013; Huldtgren 2015)
Privacy	To ensure privacy, the private space of end users should be kept free from intrusion, and users should be allowed to determine what information about themselves can be communicated (Friedman et al. 2013)
Autonomy	To ensure autonomy so that users have control over the technology to plan and execute their actions in way to achieve their goals (Friedman et al. 2013)
Distributive justice	To ensure distributive justice, the distribution of the cost and benefits and other positive and negative effect of the technology should be fair (Dignum et al. 2016)
Environmental sustainability	To ensure environmental sustainability, energy consumption should not burden the environment (Friedman et al. 2013; Taebi and Kadak 2010)