Table 3.
Difference in mean domain scores according to hospital characteristics
| Number of hospitals (%) | Process management | Hospital environment | Nursing care | Physician care | Overall satisfaction | |
|---|---|---|---|---|---|---|
| Hospital type | ||||||
| General | 54 (41.22%) | 4.70 | 4.60 | 4.79 | 4.79 | 4.72 |
| TCM | 30 (22.90%) | 4.66 | 4.50 | 4.74 | 4.75 | 4.65 |
| Maternal | 29 (22.14%) | 4.67 | 4.53 | 4.75 | 4.74 | 4.67 |
| Specialist | 18 (13.74%) | 4.64 | 4.58 | 4.80 | 4.81 | 4.73 |
| P | <.001 | <.001 | <.001 | <.001 | <.001 | |
| # of beds | ||||||
| ≤1400 | 66 (50.38%) | 4.63 | 4.51 | 4.73 | 4.73 | 4.65 |
| >1400 | 65 (49.62%) | 4.73 | 4.61 | 4.80 | 4.81 | 4.74 |
| P | <.001 | <.001 | <.001 | <.001 | <.001 | |
| # of surgeries per year | ||||||
| ≤22 154 | 66 (50.38%) | 4.62 | 4.48 | 4.71 | 4.71 | 4.62 |
| >22 154 | 65 (49.62%) | 4.73 | 4.63 | 4.83 | 4.82 | 4.77 |
| P | <.001 | <.001 | <.001 | <.001 | <.001 | |
| Doctor‐to‐nurse ratio | ||||||
| ≤0.63 | 63 (48.09%) | 4.68 | 4.56 | 4.77 | 4.77 | 4.70 |
| >0.63 | 68 (51.91%) | 4.67 | 4.55 | 4.77 | 4.77 | 4.69 |
| P | .022 | .306 | .703 | .730 | .040 | |
| Nurse‐to‐ bed ratio | ||||||
| ≤0.72 | 66 (50.38%) | 4.67 | 4.53 | 4.76 | 4.76 | 4.68 |
| >0.72 | 65 (49.62%) | 4.68 | 4.58 | 4.78 | 4.78 | 4.71 |
| P | .007 | <.001 | <.001 | <.001 | <.001 | |
| Revenue‐to‐cost ratio | ||||||
| <1 | 26 (19.85%) | 4.71 | 4.60 | 4.78 | 4.79 | 4.72 |
| ≥1 | 105 (80.15%) | 4.67 | 4.55 | 4.77 | 4.77 | 4.69 |
| P | <.001 | <.001 | .002 | .001 | <.001 | |