Table 3.
Faculty physician1 agreement2 with statements with statements regarding the impact of implementing a patient portal [N (percent)].
| Stem: Increased electronic communications with my patients will: |
Pre- implementation (n = 11) |
Post- implementation (n = 15) |
p-value |
|---|---|---|---|
| Increase my workload | 7 (64) | 2 (13) | 0.01 |
| Decrease the number of phone calls | 9 (82) | 4 (27) | 0.02 |
| Decrease patient satisfaction | 0 (0) | Not asked | - |
| Decrease the frequency of patient visits | 1 (9) | 2 (13) | 1.00 |
| Improve the quality of care | 6 (55) | 5 (33) | 0.43 |
| Negatively affect my clinical income | 2 (18) | Not asked | - |
| Increase my professional satisfaction | 0 (0) | 5 (33) | 0.05 |
| Improve patients’ ability to comply with treatment | 4 (36) | 3 (20) | 0.41 |
| Stem: Given the choice, would you: | |||
| Implement (pre) or endorse (post) secure messaging between patients and providers | 10 (91) | 12 (80) | 0.61 |
| Allow patients to view selected parts of their medical records online | 11 (100) | Not asked | - |
1
Only faculty physicians who worked at the pilot sites are included.
2
The responses “agree” and “strongly agree” were combined to indicate agreement.