Table 5.
Theme | # of tags |
Illustrative Quotes |
---|---|---|
Patient/Family Interactions | 22 |
“Agitated patient-threatened to murder provider”
“Crazy patient. Restraints, police, drugs [sedation] necessary” “Mentally challenged patient yelling at me while his staff member tells me she doesn’t want to take him home” |
Coworker Interactions | 23 |
“Stressful phone call – arguing with consultant”
“Same intern asked 4 times how Tylenol [acetaminophen] is dosed” “Social worker interrupted conversation, was rude to patients” |
Performance of Complex Medical Procedures | 9 |
“Difficult intubation” [Trouble placing a breathing tube]
“Stressful central line [Large catheter in the major veins of the body] placement” |
Critically Ill Patients | 21 |
“STEMI [heart attack] coming…and septic [severe infection] patient”
“Pediatric trauma, stroke activation, and STEMI [heart attack] activation simultaneously” “Patient screaming/vomiting/decompensating, concern for ICH [intracranial bleeding]”. |
Physical discomfort | 4 |
“Need to eat/use bathroom – too busy”
“I feel palpitations after getting belly pain. [My] kid’s sick with belly aches. I’m thinking I have it too” |
Systems issues | 21 |
“[ the electronic medical record) is slow again”
“Can’t get into [radiograph image digital review system] or [Microsoft] outlook, intern also can’t get into [radiograph image digital review system]” “I was infuriated with IT and let them know it…”. |
Other Category/No description | 22 |