Table 1.
Mailed FIT Outreach and Reminders Delivered by Health Plans
| Activities | Health Plan Washington: Centralized Model | Health Plan Oregon: Collaborative Model | ||||
|---|---|---|---|---|---|---|
| No. | Percentage (95% CI) Completed FIT | Percentage (95% CI) Completed Any CRC Screeninga | No. | Percentage (95% CI) Completed FITa | Percentage (95% CI) Completed Any CRC Screeninga | |
| Initially eligible | 8551a, b | 18.2 (17.4‐19.0)b | 21.6 (20.8‐22.5)b | 3449 | 14.6 (13.4‐15.8) | 16.8 (15.5‐18.0) |
| Mailed introductory letter | 2812 | 17.4 (16.0‐18.8) | 19.6 (18.1‐21.1) | |||
| Mailed FIT | 2650 | 18.3 (16.8‐19.7) | 20.6 (19.0‐22.2) | |||
| Sent reminder letter | NA | NA | NA | |||
| Attempted reminder telephone call | 8132 | 15.3 (14.5‐16.1) | 18.9 (18.0‐19.7) | NA | NA | NA |
| Answered in personb, c | 839 | 76.2 (73.3‐79.1) | 77.0 (74.0‐79.8) | |||
| Not answered | 7293 | 8.3 (7.7‐9.0) | 12.2 (11.4‐12.9) | |||
| No telephone call needed/madec, d | 419 | NA | NA | |||
Abbreviations: CRC, colorectal cancer; FIT, fecal immunochemical test; NA, not applicable.
a
Within 6 months after mailing of the introduction letter.
b
For Health Plan Washington, all initially eligible patients received both the introductory letter and the mailed FIT kit.
c
In‐person conversations only; no telephone messages were left.
d
No telephone call was made for 419 enrollees, 307 of whom completed their FIT within 1 month of the introduction letter mailing.