Table 2.

Assessment of implementation outcomes for the new mental health information system.

Adapted from Proctor, 2010

Implementation outcome	Level of analysis	Implementation stage	Method and measurement
Performance (completeness, correction of completeness)	Service users	At two time points (9-month interval)	Service user’s records
User- friendliness and appropriateness	Health workers, medical officers Health Managers/Programme coordinator/Supervisors	Qualitative: mid and towards the end of year one of implementation Quantitative: at two time points (9-month interval)	Qualitative interviews Structured questionnaires
Acceptability	Health workers, medical officers Health Managers/Programme coordinator/Supervisors	Qualitative: mid and towards the end of year one of implementation Quantitative: at two time points (9-month interval)	Qualitative interviews Structured questionnaires
Feasibility	Health workers, medical officers Health Managers/Programme coordinator/Supervisors	Qualitative: mid and towards the end of year one of implementation Quantitative: at two time points (9-month interval)	Qualitative interviews Structured questionnaire
Sustainability	Health workers, medical officers Health Managers/Programme coordinator/Supervisors	Qualitative: mid and towards the end of year one of implementation Quantitative: at two time points (9-month interval)	Qualitative interviews Structured questionnaire