Skip to main content
. 2019 Sep 19;32(1):19–25. doi: 10.4103/tcmj.tcmj_59_19

Appendix 2.

Self-assessment of communication skills on breaking bad news

Level: □ Residents □ Medical students
Date: _____
Please use the following scale to guide the assessment

Scoring scale Definitely 5 4 3 2 1 not at all
1. Did you set up an ideal environment before BBN? 5 4 3 2 1
2. Before BBN, did you assess what patient knew already? 5 4 3 2 1
3. Did you adjust your pace according to patient’s response? 5 4 3 2 1
4. Did you deliver appropriate information when it was asked for? 5 4 3 2 1
5. Did you provide information in an ordered and logical manner? 5 4 3 2 1
6. Did you invite questions? 5 4 3 2 1
7. Did you check for patient’s understanding of the information given? 5 4 3 2 1
8. Did you show empathy toward patient’s feelings and emotions? 5 4 3 2 1
9. Did you seem supportive during the conversation? 5 4 3 2 1
10. Did you maintain good eye contact? 5 4 3 2 1