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. 2020 Feb 11;70(692):e172–e178. doi: 10.3399/bjgp20X708209

How this fits in

It is widely believed that digital interventions will play an important role in the future delivery of health care. Parents of children with non-serious, self-limiting illnesses have demonstrated that they need reassurance and self-care information to help them decide if, and when, to seek health care. The findings presented here highlight an absence of evidence regarding the effectiveness of digital interventions, and low levels of satisfaction if they are developed without the involvement of their intended users.