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. 2019 Nov 27;28(2):670–680. doi: 10.1111/hsc.12901

Table 3.

Quotes from (group)interviews to illustrate findings

Quote # Participant Extract
1 Geriatric practice nurse 1 ‘It's that you feel comfortable to ask someone, because you know it's something that is probably part of their job. Otherwise, you wonder sometimes about whom to go to. Now you know a little bit of what everyone is doing. And you know each other, so it's not so bad if you ask the wrong question to the wrong person sometimes. Because then the other one will just tell you, no, you should go to him or her with that question. That is that feeling of safety and trust that you have’.
2 Municipality support consultant ‘Definitely the collaboration with the others involved in my working area. Or OUR working area, I should say. Just that you know where to find each other’.
3 Manager of home care organisation 2 ‘What I would have preferred to get out of the project was for us to formulate together what we actually expect from the [proactive primary care model previously implemented in the region] and how we would approach that in the community together, because then we would have had something that we could all make agreements on […] and then we would collectively commit to a model that would help us to get those older people at home in the picture. I think that would be more valuable overall compared to what we did now […]’
4 Manager of home care organisation 1 ‘…[M]ost of all you see the divide between the doctors and the nurses versus social care and the municipality. Those really are two different worlds, and they have to grow towards each other. That's what I think was the beauty of this project’.
5 Manager of dementia care organisation ‘How I see it, from what I know, is that at least at the level of the people who are in charge, so the managers and the administrators, that these people have come to find each other better and better. Of course, there were other things going on in the region that supported this […]. But meeting each other for [this project] did definitely supported that, especially in terms of vision’.
6 Manager of home care organisation 2 ‘I think that […] we've been searching for a long time for what it was that we would work on with each other, specifically. As I've experienced it, there would be nuances or we would suddenly be doing something different, or someone else would join the steering group which meant we were repeating a lot. Or people didn't come to the meetings or I didn't come myself. All in all, for me it never became specific enough’.