Intrinsic and extrinsic forces, beliefs, and ideals that incline an individual to pursue and maintain their position as a lay counselor [22] |
An individual’s perceptions and assessments of their capability to be competent and effective in their counseling role [23] |
The physical, psychological, emotional, and social consequences that affect a lay counselor due to trying to fulfill the duties and responsibilities expected of them by their clients, supervisors, and communities |
Combination of feelings of work-related exhaustion, cynicism, and inefficacy due to the daily routine and duties required for a counselor, which can manifest in physical and behavioral changes [24, 25] |