Table 4.
Referral success rates according to the reason for referral
| Sub-district 1 N (%) |
Sub-district 2 N (%) |
Total across sub-districts N (%) |
||
|---|---|---|---|---|
| Reason for referral | Total (%)a | |||
| Children < 5 years (e.g. deworming, Vitamin A, immunisation) | Successful referrals | 8 (22%) | 172 (57%) | 180 (53%) |
| Total referrals | 36 | 303 | 339 (31%) | |
| Diagnostic tests (being tested or receiving results for all conditions excluding TB/HIV and AIDS) | Successful referrals | 2 (100%) | 8 (29%) | 10 (33%) |
| Total referrals | 2 | 28 | 30 (3%) | |
| Finding defaulting clients (including TB/HIV clients) | Successful referrals | 1 (50%) | 19 (34%) | 20 (34%) |
| Total referrals | 2 | 56 | 58 (5%) | |
| Male medical circumcision | Successful referrals | 0 | 5 (29%) | 5 (29%) |
| Total referrals | 0 | 17 | 17 (2%) | |
| Medication collection | Successful referrals | 6 (32%) | 30 (38%) | 36 (37%) |
| Total referrals | 19 | 79 | 98 (9%) | |
| Non-communicable disease care | Successful referrals | 2 (50%) | 5 (28%) | 7 (32%) |
| Total referrals | 4 | 18 | 22 (2%) | |
| Obstetrics/Gynaecology (including family planning) | Successful referrals | 0 (0%) | 50 (56%) | 50 (56%) |
| Total referrals | 3 | 90 | 93 (9%) | |
| Physical symptoms | Successful referrals | 2 (33%) | 38 (45%) | 40 (44%) |
| Total referrals | 6 | 85 | 91 (8%) | |
| Reminding clients about facility appointments | Successful referrals | 2 (100%) | 5 (31%) | 7 (39%) |
| Total referrals | 2 | 16 | 18 (2%) | |
| TB/HIV/AIDS care | Successful referrals | 0 | 30 (65%) | 30 (65%) |
| Total referrals | 0 | 46 | 46 (4%) | |
| TB/HIV/AIDS testing | Successful referrals | 2 (67%) | 60 (43%) | 62 (33%) |
| Total referrals | 3 | 140 | 143 (13%) | |
| Otherb | Successful referrals | 3 (43%) | 35 (28%) | 38 (29%) |
| Total referrals | 7 | 123 | 130 (12%) | |
| Total | Successful referrals | 28 (33%) | 457 (46%) | 485 (45%) |
| Total referrals | 84 (8%) | 1,001 (92%) | 1,085 (100% |
aThe % reported for the total of each referral reason is the proportion of the total referrals across sub-districts.
bIncluded a range of health issues, such as wound care, eye care, having to see the occupational therapist or social worker, and mental healthcare. It also included unspecified reasons, when the recall/referral simply stated that the client needed to seek care at the facility.