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. 2018 Oct 29;7(1):42–48. doi: 10.1177/2374373518809011

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© The Author(s) 2018

This article is distributed under the terms of the Creative Commons Attribution-NonCommercial 4.0 License (https://creativecommons.org/licenses/by-nc/4.0/) which permits non-commercial use, reproduction and distribution of the work without further permission provided the original work is attributed as specified on the SAGE and Open Access pages (https://us.sagepub.com/en-us/nam/open-access-at-sage).

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Figure 4. — Process control chart for nurse communication. The arrow denotes the time period of the advanced practice provider (APP) communication course. Note the increase in scores after the course.