Table 3.

Identify Specifically What You Intend to Incorporate into Your Practice From What You Have Learned in This Program.^a

To Incorporate	N
Active listening	9
Four habits model	3
Understanding patient perspective	3
Not applicable to outpatient setting	3
Already utilizing communication strategies	2
Follow-up phone calls	1
Daily patient assessment to improve communication	1
Unable to differentiate between doctors and APPs	1

Abbreviation: APP, advanced practice providers

^a Answered 23/86—27%.