Table 1.
Description of study sites.
| Site | Number of Service Locations | Number of Staff * | Number of Service Users | Types of Services Delivered |
|---|---|---|---|---|
| Site #1 Large community health service |
>40 | >850 | >110,000 service users | Medical services |
| Dental services | ||||
| Allied health services | ||||
| Mental health services | ||||
| Aged and disability services | ||||
| Refugee health services | ||||
| Counselling services | ||||
| Specialist health services | ||||
| Health promotion | ||||
| Chronic disease programs | ||||
| Site #2 Large public hospital |
2 | >6500 | >85,000 admissions per year | Acute medical services |
| Specialist medical services | ||||
| Surgical services | ||||
| Rehabilitation services | ||||
| Aged care services | ||||
| Outpatient services | ||||
| Community programs | ||||
| Site #3 Medium community health service |
4 | >240 | >5900 service users | Allied health |
| Dental services | ||||
| Medical services | ||||
| Counselling services | ||||
| Alcohol and drug services | ||||
| Youth services | ||||
| Child and family services | ||||
| Aged and disability services | ||||
| Refugee health services | ||||
| Health promotion | ||||
| Chronic disease programs | ||||
| Site #4 State wide Not for Profit (social service) |
1 | 110 | Approximately 5000 client interactions per year. | Advisory Line |
| Counselling | ||||
| Education Services | ||||
| Respite Programs (Aged, Disability, Mental Health, Older Families and Young Carers) | ||||
| Policy and Research | ||||
| Support Groups | ||||
| Workplace Training and Solutions |
* Includes volunteers.