Table 1. Questionnaire statements for measuring usage factors.

Factors	Statements
Service Quality (SQ)	The functions and services provided by the shared bike provider was comfortable
	When we face service and system problems, the shared bike provider provides services with sincere attitude
	The shared bike provider provide accurate and reliable information
	The shared bike provider gives me prompt services
	The shared bike provider gives the right solution to my request during service and system failures
System Quality (XQ)	I expect that the system of the shared bike provides good access.
	I expect that the system of the shared bike is responsive to members’ requests.
Perceived Usefulness (PU)	Using the shared bike could make my travel more convenient
	Using the shared bike could make my travel more efficient
	I find the shared bike to be useful to my daily travel
Perceived Ease of Use (PE)	My interaction with the shared bike is easy and understandable
	My interaction with the facilities and services of shared bike is easy and understandable
	The shared bike is easy for me to use
Habit (HA)	Shared bicycle has become a natural choice for me to travel at a short distance.
	When I travel at short distances, use of a shared bicycle comes to my mind
	Shared bicycle has become a spontaneous short distance travel tool to me.
Customer satisfaction(CS)	I feel good regarding my decision to riding a shared bike for travel.
	I think that ride a shared bike for travel is a good idea
	Overall, I am satisfied with the experience of riding a shared bike for travel
Continued usage intention(CI)	I intend to continue using shared bike rather than discontinue its use.
	My intentions are to continue using shared bike than use any alternative means.
	If I could, I would like to discontinue my use of shared bike (reverse coded).