CIM Faculty: The purpose of this study is to understand your experience regarding direct observation in the CIM resident clinic for the 2017–2018 academic year. The system used in the CIM resident clinic for the 2017–2018 academic year involved a remote video system observation. The visit observed was not identified in advance either by the learner or by the faculty member. The observation was unscheduled and the decision to observe was made by the preceptor/faculty at the time of the visit.