Saving costs |
[14-17,23,24,26,30,36,38,41,42,45,47,48,50-52,54,57,61] |
21 |
Reducing waiting time |
[15,23,28,31,35,38,44,54,58] |
9 |
Reducing travel time |
[15,16,23,28,29,31,35,42-44,48,54,58] |
15 |
Easy to use |
[16,17,24,25,28-30,32,35,37,40-43,48,49,51,53,55,57,61] |
22 |
Familiarity with the system |
[26,29,35,41,56,59] |
6 |
Trust in technology |
[48] |
1 |
Involvement of family |
[15,27,32,39,43,51,62] |
7 |
Patients’ ages |
[32] |
1 |
Patients’ training |
[16,24,27,30,31,35-37,39,40,46,47,49,53-55,57,62] |
20 |
Clinicians’ training and skills |
[15,25,26,30-32,36,39,46,49,52,55,56] and [24,25,45,63] |
13 and 4 |
Patients’ familiarity with staff and past experience |
[27,29,31] and [50] |
3 and 1 |
Convenience |
[14,15,17,31,40,42,43,48,50,55,59] |
11 |
Motivation and engagement |
[14,15,26,32,46,50,53,55] |
8 |
Providing support: emotional, technical, and organizational |
[15,26,29,43], [14,16,44,53,58], and [33,57] |
4, 5, and 2 |
Enabled body language |
[41,59] |
2 |
Fast Internet speed |
[17,28,42,54,55] |
3 |
Internet or phone availability |
[17,23-28,33,34,36,47,55,57,60,61] |
15 |
Insurance coverage |
[45] |
1 |
Security |
[16,26,35-38,46,51,58,59] |
10 |
Privacy |
[14,23,26,30,31,36,37,41,48,53,57,61] |
12 |
Better management |
[15,37,38,43,44,48,53] |
7 |
System approach to improve patients’ compliance |
[26,37,38,43,44] |
5 |
Improved accessibility to care |
[24,35,38,42,43,45,51,59,62] |
9 |
Developed with expert |
[38] |
1 |