Table 3.

Components of an educational intervention

Checklist
The content
Provide a definition of plantar heel pain, including classic features that differentiate it from other conditions
Include information about what is effective and what is ineffective
Provide treatment options at different stages of the condition
Define the role of various health professionals that can provide advice
Provide access to information that allows greater knowledge exploration
Include stories of people who have lived with PHP
Include videos that demonstrate exercises (e.g. stretching)
The features
Use simple, clear, and easy to understand terminology
Concise and easy to read
Include good use of illustrations
ONLINE elements
Perform a walkthrough of the website
Include good use of written, audio and visual illustrations
Ensure there is a clear statement of quality assurance
Regular updates
Provide handouts that can be downloaded for easy reference to key issues