Table 3.

Quotes about cybersupport from the WhatsApp discussion groups.

Cybersupport and number of posts			Quotation
Participant posts (n=434)
	Sharing experience or views (226/434, 52.1%)
		Negative (101/226, 44.7%)	I also do not take my child for flu vaccination because it can be worse if he got a fever after taking vaccination. I have to work and don’t want to take leave to take care of him (after vaccination).
		Positive (87/226, 38.5%)	I took my 3-year-old son for flu vaccination today. He also took the flu vaccination when he was two years old. I think it is necessary. Now, we cannot overlook the risk of influenza. In addition, the viruses change more and more easily. It is necessary to give children the prevention. We should take our children for the vaccination even if there is no subsidy from government.
		Neutral/Mixed (39/226, 17.3%)	I’m indecisive...Don’t know whether I should take my child for the vaccination.
	Seeking information or opinions (119/434, 27.4%)		I want to ask: it is my baby’s first flu vaccination. What can be the maximum time interval between the two doses of flu vaccine? Is it true that one has to take flu vaccination every year once he/she takes the first flu vaccination?
	Sharing knowledge or information (106/434, 24.4%)		There are still some quadrivalent influenza vaccines at Dr XXX in Yuen Long. The vaccination is free there. You may call the clinic for more information if your child hasn’t received the vaccine. They provide flu vaccination during weekends.
	Emotional exchange (66/434, 15.2%)		Thank you for sharing the information. I’m considering (whether to take my child for flu vaccination (or not) feeling uncertain.
Moderator posts (n=203)
	Sharing knowledge or information (144/203, 70.9%)		All children aged 6 months to 8 years who have never received flu vaccine or those who just received one dose of flu vaccine at their first-time vaccination should receive two doses of flu vaccine.
	Encouraging information and experience sharing (42/203, 20.7%)		Mothers who have taken your child for influenza vaccination can share your experience!
	Encouraging vaccination planning (21/203, 10.3%)		According to our survey, most parents indicated intention to take their children for flu vaccination. Mothers who have such intention are encouraged to plan your child’s vaccination early.
	Encouraging information seeking (20/203, 9.9%)		We understand that the people in the public have different opinions about influenza vaccination. We should carefully evaluate the evidence and the sources of the information. Surely, as a parent, you are the main decision maker for your child’s flu vaccination. You are encouraged to discuss with your family doctor if necessary.
	Sharing experience or views (14/203, 6.9%)		I remember, at the second time when I took my daughter to take flu vaccination, she cried out as soon as she saw the nurse. But, we can’t care too much about her crying because the vaccination can protect her from diseases.