Table 2. Factors associated with patient wait time.
Parameter | Parameter estimate (95%CI) | P-value |
---|---|---|
Patient interaction time | 0.24 (0.01−0.47) | 0.04 |
Pharmacy retail chain | ||
Walmart | ref | |
Walgreens | 123.84 (62.53−185.16) | <0.001 |
CVS | 36.16 (-12.22−84.54) | 0.14 |
HEB | 5.33(-77.39−88.08) | 0.89 |
Target | -25.77 (-119.43−67.88) | 0.58 |
Kroger | 3.22 (-63.15−69.60) | 0.92 |
Randalls | 2.73(-76.18−81.65) | 0.94 |
Number of patients in the queue | ||
0 | ref | |
1 | 7.90 (-28.81−44.63) | 0.67 |
2 | 27.18 (-18.15−72.53) | 0.23 |
3 or more | -12.95(-64.45−38.54) | 0.61 |
Initial contact | ||
Pharmacist | ref | |
Technician | -40.69 (-71.38− -10.00)) | 0.01 |
Gender of patient | ||
Males | ref | |
Females | 24.10 (-5.04− 53.25) | 0.10 |
Number of technicians | ||
1 | ref | |
2 | -57.88 (-112.59− -3.16) | 0.03 |
3 | -55.92 (-125.40− 13.58) | 0.11 |
Number of pharmacists | ||
1 | ref | |
2 | -25.17(-72.90− 22.58) | 0.29 |
Gender of the pharmacist | ||
Males | ref | |
Females | -11.43 (-49.38− 26.50) | 0.55 |
Time of the day | ||
Morning | ref | |
Afternoon | -89.08 (-169.94− -8.22) | 0.03 |
Evening | -82.39 (-165.43− 0.63) | 0.05 |
Day of the week | ||
Weekday | ref | |
Weekend | -40.16(-80.58−0.25) | 0.05 |