Table 2. Factors associated with patient wait time.
| Parameter | Parameter estimate (95%CI) | P-value |
|---|---|---|
| Patient interaction time | 0.24 (0.01−0.47) | 0.04 |
| Pharmacy retail chain | ||
| Walmart | ref | |
| Walgreens | 123.84 (62.53−185.16) | <0.001 |
| CVS | 36.16 (-12.22−84.54) | 0.14 |
| HEB | 5.33(-77.39−88.08) | 0.89 |
| Target | -25.77 (-119.43−67.88) | 0.58 |
| Kroger | 3.22 (-63.15−69.60) | 0.92 |
| Randalls | 2.73(-76.18−81.65) | 0.94 |
| Number of patients in the queue | ||
| 0 | ref | |
| 1 | 7.90 (-28.81−44.63) | 0.67 |
| 2 | 27.18 (-18.15−72.53) | 0.23 |
| 3 or more | -12.95(-64.45−38.54) | 0.61 |
| Initial contact | ||
| Pharmacist | ref | |
| Technician | -40.69 (-71.38− -10.00)) | 0.01 |
| Gender of patient | ||
| Males | ref | |
| Females | 24.10 (-5.04− 53.25) | 0.10 |
| Number of technicians | ||
| 1 | ref | |
| 2 | -57.88 (-112.59− -3.16) | 0.03 |
| 3 | -55.92 (-125.40− 13.58) | 0.11 |
| Number of pharmacists | ||
| 1 | ref | |
| 2 | -25.17(-72.90− 22.58) | 0.29 |
| Gender of the pharmacist | ||
| Males | ref | |
| Females | -11.43 (-49.38− 26.50) | 0.55 |
| Time of the day | ||
| Morning | ref | |
| Afternoon | -89.08 (-169.94− -8.22) | 0.03 |
| Evening | -82.39 (-165.43− 0.63) | 0.05 |
| Day of the week | ||
| Weekday | ref | |
| Weekend | -40.16(-80.58−0.25) | 0.05 |