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. 2020 Feb 24;18(1):1696. doi: 10.18549/PharmPract.2020.1.1696

Table 2. Factors associated with patient wait time.

Parameter Parameter estimate (95%CI) P-value
Patient interaction time 0.24 (0.01−0.47) 0.04
Pharmacy retail chain
Walmart ref
Walgreens 123.84 (62.53−185.16) <0.001
CVS 36.16 (-12.22−84.54) 0.14
HEB 5.33(-77.39−88.08) 0.89
Target -25.77 (-119.43−67.88) 0.58
Kroger 3.22 (-63.15−69.60) 0.92
Randalls 2.73(-76.18−81.65) 0.94
Number of patients in the queue
0 ref
1 7.90 (-28.81−44.63) 0.67
2 27.18 (-18.15−72.53) 0.23
3 or more -12.95(-64.45−38.54) 0.61
Initial contact
Pharmacist ref
Technician -40.69 (-71.38− -10.00)) 0.01
Gender of patient
Males ref
Females 24.10 (-5.04− 53.25) 0.10
Number of technicians
1 ref
2 -57.88 (-112.59− -3.16) 0.03
3 -55.92 (-125.40− 13.58) 0.11
Number of pharmacists
1 ref
2 -25.17(-72.90− 22.58) 0.29
Gender of the pharmacist
Males ref
Females -11.43 (-49.38− 26.50) 0.55
Time of the day
Morning ref
Afternoon -89.08 (-169.94− -8.22) 0.03
Evening -82.39 (-165.43− 0.63) 0.05
Day of the week
Weekday ref
Weekend -40.16(-80.58−0.25) 0.05