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. 2020 Feb 24;18(1):1696. doi: 10.18549/PharmPract.2020.1.1696

Table 3. Factors associated with patient interaction time.

Parameter Parameter estimate (95%CI) P-value
Patient wait time 0.13 (0.005−0.25) 0.04
Pharmacy retail chain
Walmart ref
Walgreens -2.80 (-50.57−44.96) 0.90
CVS -45.89 (-80.90− -10.89) 0.01
HEB 8.67 (-52.17−69.51) 0.77
Target 61.24 (-6.91−129.39) 0.07
Kroger -6.81 (-55.63−42.00) 0.78
Randalls 24.24 (-33.65−82.15) 0.40
Number of patients in the queue
0 ref
1 28.90 (2.33−55.47) 0.03
2 28.23 (-4.93−61.41) 0.09
3 or more 66.60 (29.90−102.22) <0.001
Initial contact
Pharmacist ref
Technician -1.29 (-24.45−21.88) 0.91
Gender of patient
Males ref
Females 17.01 (-4.44−38.47) 0.11
Number of technicians
1 ref
2 46.39 (6.82−87.03) 0.02
3 68.22 (17.98−118.46) 0.01
Number of pharmacists
1 ref
2 -33.71 (-68.48−1.06) 0.05
Gender of the pharmacist
Males ref
Females 3.42 (-24.51−31.37) 0.80
Time of the day
Morning ref
Afternoon 22.38 (-38.03−82.81) 0.46
Evening 11.24 (-50.69−73.19) 0.72
Day of the week
Weekday ref
Weekend -15.48 (-45.54−14.56) 0.3