Table 3. Factors associated with patient interaction time.
Parameter | Parameter estimate (95%CI) | P-value |
---|---|---|
Patient wait time | 0.13 (0.005−0.25) | 0.04 |
Pharmacy retail chain | ||
Walmart | ref | |
Walgreens | -2.80 (-50.57−44.96) | 0.90 |
CVS | -45.89 (-80.90− -10.89) | 0.01 |
HEB | 8.67 (-52.17−69.51) | 0.77 |
Target | 61.24 (-6.91−129.39) | 0.07 |
Kroger | -6.81 (-55.63−42.00) | 0.78 |
Randalls | 24.24 (-33.65−82.15) | 0.40 |
Number of patients in the queue | ||
0 | ref | |
1 | 28.90 (2.33−55.47) | 0.03 |
2 | 28.23 (-4.93−61.41) | 0.09 |
3 or more | 66.60 (29.90−102.22) | <0.001 |
Initial contact | ||
Pharmacist | ref | |
Technician | -1.29 (-24.45−21.88) | 0.91 |
Gender of patient | ||
Males | ref | |
Females | 17.01 (-4.44−38.47) | 0.11 |
Number of technicians | ||
1 | ref | |
2 | 46.39 (6.82−87.03) | 0.02 |
3 | 68.22 (17.98−118.46) | 0.01 |
Number of pharmacists | ||
1 | ref | |
2 | -33.71 (-68.48−1.06) | 0.05 |
Gender of the pharmacist | ||
Males | ref | |
Females | 3.42 (-24.51−31.37) | 0.80 |
Time of the day | ||
Morning | ref | |
Afternoon | 22.38 (-38.03−82.81) | 0.46 |
Evening | 11.24 (-50.69−73.19) | 0.72 |
Day of the week | ||
Weekday | ref | |
Weekend | -15.48 (-45.54−14.56) | 0.3 |