Table 1.
Measure | Abbreviation | Definition and example |
---|---|---|
Total EHR time | EHR-Time8 | Total time on EHR (during and outside of clinic sessions) per 8 h of patient scheduled time. |
Example: A physician with 32 patient-scheduled hours per week, 20 h of EHR time during scheduled hours, 10 h of WOW each week would have EHR-Time8 of 30/32 × 8 = 7.5. | ||
Work outside of work | WOW8 | Time on EHR outside of scheduled patient hours per 8 h of patient scheduled time.a |
Example: A physician with 32 scheduled patient hours per week and a total of 10 h of EHR time outside of these scheduled hours, would have WOW8 = 10/32 × 8 = 2.5. | ||
Time on encounter note documentation | Note-Time8 | Hours on documentation (note writing) per 8 h of scheduled patient time |
Example: A physician with 32 scheduled patient hours per week and a total of 20 h of documentation time (both in the room with the patient and outside of the room) per week would have DocTime8 of 20/32 × 8 = 5.0. | ||
Time on prescriptions | Script-Time8 | Total time on prescriptions per 8 h of patient scheduled time |
Example: A physician spends 3 h per week on prescription work and has 24 h of patient scheduled time per week. Script8 = 3/24 × 8 = 1 | ||
Time on inbox | IB-Time8 | Total time on inbox per 8 h of patient scheduled time |
Example: A physician spends 10 h per week on Inbox work and has 20 h per week of patient scheduled time. IB8 = 10/20 × 8 = 4 | ||
Teamwork for orders | TWORD | The percentage of orders with team contribution |
Example: A physician working with a team that is empowered to pend, send orders by protocol, or operationalize verbal orders, may compose 25% of the orders from start to finish on their own, while the rest are pended or completed by team members for the physician’s co-signature. In this case, TWORD = 75%. | ||
Undivided attention | ATTN | The amount of undivided attention patients receive from their physician. It is approximated by [(total time per session) minus (EHR time per session)]/total time per session. |
Example: A physician who is actively on the EHR 3 h of a 4-h clinic session would have a lower ATTN score (4-3)/4 = 0.25 than would a physician who was actively on the EHR 1 h of a 4-h clinic session. (4-1)/4 = 0.75. |
EHR: electronic health record.
For consistency, and to avoid distortion owing to different session lengths, we define work outside of work precisely as that time outside of scheduled patient hours and do not include any “shoulder time” before or after clinic.