Table 2.
Descriptive statistics of Patient-Centred Quality of Cancer Care Questionnaire in Spanish (PCQCCQ-S) (n=1809)
| Items | Strongly agree (%) |
Agree (%) |
Disagree (%) |
Strongly disagree (%) |
Not applicable (%) |
| Waiting short length of time… | |||||
| Q1: from the first visit with the general practitioner about cancer-related symptoms to getting screening tests | 44.4 | 24.2 | 12.3 | 19.1 | 0 |
| Q2: getting reference to a cancer doctor | 48.4 | 26.5 | 9.7 | 15.3 | 0 |
| Q3: getting confirmed cancer diagnosis | 53.1 | 29.5 | 8.8 | 8.6 | 0 |
| The staff at the hospital… | |||||
| Q4: talked to the patients in a way he/she could understand | 56.6 | 29.9 | 10.9 | 2.6 | 0 |
| Q5: provided the information about cancer that was easy to understand | 48.6 | 32.1 | 14.4 | 4.9 | 0 |
| Q6: provided clear information about cancer diagnosis | 54.2 | 28.6 | 12.9 | 4.3 | 0 |
| The doctors at the hospital explained… | |||||
| Q7: all of the treatments that the patient could have | 40.9 | 24.3 | 15.3 | 19.6 | 0 |
| Q8: the consequences of not having treatment | 44.7 | 19.7 | 12.4 | 23.2 | 0 |
| Q9: the short-term side effects of each treatment option | 48.2 | 24.4 | 10.8 | 16.5 | 0 |
| Q10: the long-term side effects of each treatment option | 27.3 | 16.2 | 22.1 | 34.4 | 0 |
| Q11: how each treatment option might affect length of life | 33.8 | 20.1 | 17.4 | 28.7 | 0 |
| The staff at the hospital helped to deal with… | |||||
| Q12: being worried, upset or sad | 16.3 | 19.6 | 18.1 | 45.9 | 0 |
| Q13: spiritual needs | 9.5 | 10.2 | 20.6 | 59.6 | 0.1 |
| Q14: changes in personal relationship | 10.0 | 12.7 | 23.1 | 54.2 | 0 |
| The staff at the hospital provided information about… | |||||
| Q15: cancer and treatments to take home (eg, booklets, websites) | 9.0 | 6.5 | 20.7 | 63.8 | 0 |
| Q16: how to deal with day-to-day tasks (eg, childcare, housework) | 15.0 | 15.5 | 22.2 | 47.2 | 0.1 |
| Q17: whom to contact with questions about patients’ care | 14.3 | 14.8 | 22.2 | 48.7 | 0 |
| Q18: what could be done as leisure activities to feel well | 18.2 | 14.5 | 19.8 | 47.5 | 0 |
| Q19: available financial support for patients with cancer | 8.2 | 8.1 | 17.8 | 65.0 | 0.9 |
| Q20: how to organise transport to and from the hospital | 4.5 | 4.0 | 20.3 | 70.4 | 0.8 |
| Q21: get parking close to the hospital | 1.5 | 2.2 | 18.7 | 75.8 | 1.7 |
| Q22: find other patients with cancer to talk to about their cancer | 8.9 | 8.3 | 18.6 | 64.2 | 0 |
| The staff at the hospital provided information to patient family or friends… | |||||
| Q23: how to deal with being worried, upset or sad | 9.2 | 8.5 | 18.3 | 64.0 | 0 |
| Q24: how to find others in a similar situation to talk to | 4.5 | 6.5 | 20.4 | 68.6 | 0 |
| The staff at the hospital… | |||||
| Q25: showed respect for patient | 74.5 | 22.1 | 2.6 | 0.8 | 0 |
| Q26: treated patient as a person and not as a medical case | 63.3 | 23.8 | 7.2 | 5.7 | 0 |
| Q27: attended promptly to pain or discomfort | 63.9 | 26.8 | 5.6 | 3.6 | 0.1 |
| Q28: coordinated appointments so that the patient did not have to go to hospital more than necessary | 64.7 | 24.2 | 6.4 | 4.7 | 0 |
| After hospital treatment had ended staff at the hospital helped… | |||||
| Q29: with formalities to move back home | 57.6 | 27.2 | 8.7 | 6.5 | 0 |
| Q30: with formalities/ necessary information to move to /follow-up in other hospitals/clinics | 37.9 | 22.8 | 17.9 | 21.0 | 0.4 |