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. 2020 Mar 16;10(3):e033114. doi: 10.1136/bmjopen-2019-033114

Table 3.

Factor analysis of Patient-Centred Quality of Cancer Care Questionnaire in Spanish (PCQCCQ-S) (n=1809)

Factors and items Factor loadings Communality % of the total variance Cronbach α
F1: Timely care
Waiting short length of time…
10.8 0.79
 Q1: from the first visit with the general practitioner about cancer-related symptoms to getting screening tests 0.87 0.75
 Q2: getting reference to a cancer doctor 0.89 0.80
 Q3: getting confirmed cancer diagnosis 0.60 0.49
F2: Clarity of the information
The staff at the hospital…
16.2 0.82
 Q4: talked to the patients in a way he/she could understand 0.71 0.59
 Q5: provided the information about cancer that was easy to understand 0.85 0.78
 Q6: provided clear information about cancer diagnosis 0.84 0.71
F3: Information for treatment decision-making
The doctors at the hospital explained…
17.0 0.83
 Q7: all of the treatments that the patient could have 0.55 0.53
 Q8: the consequences of not having treatment 0.71 0.63
 Q9: the short-term side effects of each treatment option 0.86 0.67
 Q10: the long-term side effects of each treatment option 0.80 0.68
 Q11: how each treatment option might affect length of life 0.86 0.71
F4: Addressing biopsychosocial needs
The staff at the hospital helped to deal with…
41.1 0.90
 Q12: being worried, upset or sad 0.69 0.59
 Q13: spiritual needs 0.81 0.68
 Q14: changes in personal relationship 0.78 0.72
The staff at the hospital provided information about…
 Q15: cancer and treatments to take home (eg, booklets, websites) 0.57 0.48
 Q16: how to deal with day-to-day tasks (eg, childcare, housework) 0.68 0.60
 Q17: whom to contact with questions about patients’ care 0.62 0.48
 Q18: what could be done as leisure activities to feel well 0.57 0.56
 Q19: available financial support for patients with cancer 0.75 0.51
 Q20: how to organise transport to and from the hospital 0.88 0.69
 Q21: get parking close to the hospital 0.84 0.62
 Q22: find other patients with cancer to talk to about their cancer 0.80 0.61
The staff at the hospital provided information to patient family or friends…
 Q23: how to deal with being worried, upset or sad 0.84 0.75
 Q24: how to find others in a similar situation to talk to 0.89 0.74
F5: Respectful and coordinated care
The staff at the hospital…
11.4 0.73
 Q25: showed respect for me 0.48 0.39
 Q26: treated patient as a person and not as a medical case 0.66 0.61
 Q27: attended promptly to pain or discomfort 0.63 0.46
 Q28: coordinated appointments so that the patient did not have to go to hospital more than necessary 0.69 0.51
After hospital treatment had ended staff at the hospital helped…
 Q29: with formalities to move back home 0.77 0.50
 Q30: with formalities/necessary information to move to /follow-up in other hospitals/clinics 0.65 0.40