Table 2.

Correlations between emotional labor factors and turnover intention (n = 606)

Variables	1	2	3	4	5	6	7
1. Emotional demand and regulation	1
2. Overload and conflicts in customer service	0.378 (0.000)	1
3. Emotional disharmony and hurt	0.499 (0.000)	0.634 (0.000)	1
4. Organizational surveillance and monitoring	0.249 (0.000)	0.398 (0.000)	0.503 (0.000)	1
5. Lack of a supportive and protective system in the organization	0.109 (0.007)	0.064 (0.118)	0.150 (0.000)	0.064 (0.114)	1
6. Burnout	0.323 (0.000)	0.412 (0.000)	0.548 (0.000)	0.298 (0.000)	0.198 (0.000)	1
7. Turnover intention	0.004 (0.922)	0.160 (0.000)	0.266 (0.000)	0.196 (0.000)	0.190 (0.000)	0.317 (0.000)	1

All values are Pearson's correlation coefficients (p-value).