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. 2020 Jan 22;11(1):88–96. doi: 10.1016/j.shaw.2020.01.002

Table 3.

Mediating effects of burnout on the relationship between emotional demand and regulation and turnover intention (n = 606)

Variable Model 1
Model 2
Model 3
Emotional demand and regulation -> burnout
Emotional demand and regulation -> turnover
Burnout -> turnover
B(SE) β p B(SE) β p B(SE) β p
(Constant) 7.664 (1.368) 11.712 (1.583) 9.364 (1.567)
Control variables Age (30 vs 20) -0.678 (0.290) -0.094 0.020 -0.927 (0.335) -0.111 0.006 -0.719 (0.325) -0.086 0.027
Age (40 vs 20) -1.331 (0.396) -0.138 0.001 -2.876 (0.459) -0.257 <0.001 -2.468 (0.447) -0.221 <0.001
Age (50 vs 20) -3.862 (1.446) -0.101 0.008 -7.591 (1.674) -0.172 <0.001 -6.408 (1.625) -0.145 <0.001
Shift work 1.076 (0.360) 0.117 0.003 1.458 (0.417) 0.137 0.001 1.128 (0.405) 0.106 0.006
Working hours 0.038 (0.025) 0.058 0.128 0.124 (0.029) 0.164 <0.001 0.113 (0.028) 0.149 <0.001
Independent variable Emotional demand and regulation 0.081 (0.009) 0.352 <0.001 0.013 (0.010) 0.048 0.209 -0.012 (0.010) -0.046 0.244
Parameter Burnout 0.306 (0.046) 0.265 <0.001
Adjusted R2 0.154 0.155 0.213
F 19.317 19.460 24.343
p <0.001 <0.001 <0.001