Table 6.

Organisation-related outcome tools

n	Hospital/Nursing Home Quality	N	Communication/Social Interaction
1	QAS: Quality Improvement Activities Survey [57]	1	Perception of Communication Difficulty Questionnaire [65]
1	CPS: Clinicians’ Perceptions of Quality Survey [57]	1	Frustration with Communication tool [65]
1	CalNOC: Medical Administration Accuracy Observation Codesheet [89]	1	CSACD: Formal Caregiver: Collaboration and Satisfaction About Care Decisions survey instrument [90]
		1	QCPR: quality of caregiving relationship [76]