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. 2020 Mar 26;2020(3):CD011942. doi: 10.1002/14651858.CD011942.pub2

Henry 2016.

Country Kenya
Resources Lower middle‐income country
Data collection Interviews and WhatsApp messages
Health worker category Lay health workers (LHWs) and their supervisors
Health issue Unclear
mHealth system LHWs used WhatsApp text messaging to inform their supervisors about their work, and the supervisors in turn used WhatsApp to communicate with the LHWs. It is unclear if the phones were issued to the health workers.
WHO taxonomy 2.5 Healthcare provider communication
2.5.1 Communication from healthcare provider(s) to supervisor
3.1 Human resource management
3.1.2 Monitor performance of healthcare provider(s)
Notes The mHealth study was conducted between August 2014 and March 2015.