Henry 2016.
Country | Kenya | |
Resources | Lower middle‐income country | |
Data collection | Interviews and WhatsApp messages | |
Health worker category | Lay health workers (LHWs) and their supervisors | |
Health issue | Unclear | |
mHealth system | LHWs used WhatsApp text messaging to inform their supervisors about their work, and the supervisors in turn used WhatsApp to communicate with the LHWs. It is unclear if the phones were issued to the health workers. | |
WHO taxonomy |
2.5 Healthcare provider communication 2.5.1 Communication from healthcare provider(s) to supervisor 3.1 Human resource management 3.1.2 Monitor performance of healthcare provider(s) |
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Notes | The mHealth study was conducted between August 2014 and March 2015. |