Table 1.

Training mechanisms for mentors.

Training mechanism	Example from interviews
Standard documentation	“I'll send you three or four documents that you can look through and understand a little more what we're looking for in a mentor.”
Setting expectations	“We’re hopeful that you’ll agree to spend at least X number of hours a month visiting the board and watching things.”
Coaching and individual training	“When you are first invited, you spend time with the director, a one-to-one, doing screen shares and discussing different scenarios.”
Mentor meetups	“The mentors and moderators, we get together once a year. It is a little bit more training and sort of continuing education of being a mentor.”
Remote training	“Every quarter we will have a phone call where we can share what concerns us and build up a discussion.”
Behavior emulation	“We [Moderators] ask them to emulate us as far as the way we would respond.”