Table 5.
Association between sociodemographic factors and patients’ satisfaction of the Scheme (n=373)
| Variable | Service satisfaction of NHIS |
||||
|---|---|---|---|---|---|
| Dissatisfied, n (%) | Satisfied, n (%) | Total, n (%) | χ2 | P | |
| Age | |||||
| <30 | 10 (37.0) | 17 (63.0) | 27 | 3.744 | 0.290 |
| 30-39 | 53 (42.7) | 71 (57.3) | 124 | ||
| 40-49 | 64 (52.9) | 57 (47.1) | 121 | ||
| >50 | 40 (44.9) | 49 (55.1) | 89 | ||
| Sex | |||||
| Male | 104 (50.7) | 101 (49.3) | 205 | 3.894 | 0.048 |
| Female | 65 (40.4) | 96 (59.6) | 161 | ||
| Marital status | |||||
| Single | 5 (46.5) | 8 (61.5) | 13 | 0.323 | 0.570 |
| Married | 164 (46.5) | 189 (53.5) | 353 | ||
| Educational status | |||||
| No formal/primary | 0 | 4 (100) | 4 | 3.806 | 0.283 |
| Secondary | 17 (42.5) | 23 (57.5) | 40 | ||
| Postsecondary | 149 (47.2) | 167 (52.8) | 316 | ||
| Length of stay on NHIS | |||||
| 0-<5 | 86 (43.2) | 113 (56.8) | 199 | 1.477 | 0.224 |
| 5-10 | 78 (49.7) | 79 (50.3) | 356 | ||
NHIS – National Health Insurance Scheme