Table 1.

Overview of context

Case	Municipality population (approximate N of inhabitants)	Organization	Approximate number of employees	Approximate number of patients	Managerial levels
Home care A	15–20,000 District, medium-sized municipality.	• Delivers home care services • Practical assistance • Responsible for a community based activity center	<  100 Registered nurses Healthcare workers Assistants	280	2
Home care B	5000–10,000 Rural municipality, border to big municipality. Future merging with neighbor municipality.	• Delivers home care services • Practical assistance	<  100 Registered nurses Healthcare workers Assistants	100	2
Nursing home A	130–135,000 Large city, municipality.	Seven departments: • 1 short-term department • 1 drug care department (residence for patients with substance abuse) • 3 dementia departments • 2 long-term departments	200–300 Registered nurses Healthcare workers Assistants	130	2
Nursing home B	70–75,000 City, large municipality in area. Merger with another municipality planned.	One department divided into three groups: • 1 dementia group • 2 long-term groups	<  100 Registered nurses Healthcare workers Assistants	30	2