Infant Up to 18 months |
Afraid of separation from caregivers |
Will not remember places or what happens but sense how those around them feel and will react in like manner |
May be afraid of strangers |
Try to keep to child's usual schedule |
Upset by changes in sleeping or eating times |
Visit when child not tired or hungry |
Watch parents and others around them to see how to react to new situations |
Toddler 1.5 to 3 years |
See themselves as center of their world |
Keep explanations simple like “your brother has a sick tummy” or “your sister has a hurt head” |
May have magical thinking about why things happen |
Tell them nothing they did or thought about caused illness |
Don't understand much about being sick or hurt |
Keep favorite toys or blankets close by to help them feel safe |
Watch parents or others around them to see how to react to new situations |
Help them use words to tell about how they feel or ask questions. Give them lots of time to find words. |
Needs usual routines (nap time, snack time) to feel in control |
Get them to draw a picture or tell a story about how they feel or what they see |
May have tantrums, more crying and clinging when stressed |
Keep time at hospital short |
Needs space to run and play away from hospital |
Preschool 3 to 5 years old |
May ask many “why?” questions |
Keep explanations simple |
Take words to mean what they know from everyday life. For example, may think a “broken leg” is broken right off as with a broken doll |
Try not to use scary words like “cut” |
May think that their thoughts or actions caused things to happen (eg, brother is sick because thought they didn't like him or sister is hurt because they bumped them with toy) |
Ask them about what they are feeling and give them lots of time to get their feelings and thoughts out |
May have trouble sleeping, eat less, or be active after visiting |
Drawing pictures or telling stories with dolls or puppets may help |
Only understand a bit of the situation |
Tell the child it is not their fault their brother or sister is sick even if it does not seem possible that they might think that |
May choose not to visit and use other ways to keep in touch (eg, pictures or videos) |
Child may respond in matter-of-fact way and want to leave soon |
Point out familiar things like toys, blanket, book |
School age 6 to 12 years |
Listens well and beginning to understand more complexity |
Ask what they know about the situation |
May say they understand to look more grown up |
Provide more information even if don't ask |
May not want to ask questions because they are embarrassed |
Illustrations may help them to understand |
Like to feel in control of situation |
May feel guilty about brother or sister being sick or injured because can't help them |
May be embarrassed if express emotion such as crying |
May want 1 or 2 days to think about visiting and prepare themselves |
Beginning to understand body injury and may have questions about death |
Keep visits short (5 to 10 minutes) in case embarrassed by emotions that are not controlled |
May remember details but in an exaggerated form |
May benefit from concrete task (hold hand, put on lotion, read story) |
May be afraid they will get sick as well |
Point out familiar things like pictures, toys, blanket |
Let them know it is okay to cry and okay not to visit |
Let them know that the chance of them getting sick as well is small |
Keep answers honest. Tell them what you know and don't know. |
Adolescent 12 to 17 years |
Like to be in control |
Give them time to prepare for visiting |
Like to be with friends (peer group) |
Try to help them keep in touch with their friends if possible |
Understand situation as whole and what it means in longer term |
Carefully explore what they know and don't know, because they may worry about what others think and don't want to be embarrassed |
May look physically grown-up but still need lots of support and understanding |
Reactions may be out of proportion with event–may be upset or crying, or not talk at all |
May have many questions, some with no easy answer |
Encourage them to talk about feelings instead of acting out feelings |
Have clear understanding of body injury and may have questions about death |
Try not to give them too many adult responsibilities during this time. They may not want to help with family decisions. Ask them about this. |
Keep answers honest. Tell them what you know and don't know. |
Have support persons (social worker, teacher, spiritual leaders) speak with them if appropriate |