Table 8.
Opinion of respondents about health services provided by the village health center
| Ebiana N = 643 |
El-Rouse N = 377 |
|
|---|---|---|
| General handling of the patient by the physician | ||
| Good | 551 (85.7) | 143 (37.9) |
| Average | 48 (7.5) | 35 (9.3) |
| Bad | 28 (4.4) | 167 (44.3) |
| Don’t know | 16 (2.5) | 32 (8.5) |
| Subjected to physical examination | ||
| Yes | 475 (73.9) | 133 (35.3) |
| Sometimes | 51 (7.9) | 48 (12.7) |
| No | 89 (13.8) | 140 (37.1) |
| Don’t know | 28 (4.4) | 56 (14.9) |
| Time spent with patient by the physician | ||
| Enough | 467 (72.6) | 116 (30.8) |
| Sometimes enough | 15 (2.3) | 33 (8.8) |
| Not enough | 109 (17.0) | 160 (42.4) |
| Don’t know | 52 (8.1) | 68 (18.0) |
| Patients given chance to explain condition and symptoms | ||
| Yes | 543 (84.4) | 139 (36.9) |
| Sometimes | 20 (3.1) | 43 (11.4) |
| No | 50 (7.8) | 126 (33.4) |
| Don’t know | 30 (4.7) | 69 (18.3) |
| Condition and medications prescribed explained by the physician | ||
| Yes | 530 (82.4) | 129 (34.2) |
| Sometimes | 26 (4.0) | 41 (10.9) |
| No | 60 (9.3) | 137 (36.3) |
| Don’t know | 27 (4.2) | 70 (18.6) |
| General proficiency of the health center | ||
| Competent | 518 (80.6) | 157 (41.6) |
| Average | 92 (14.3) | 162 (43.0) |
| Don’t know | 33 (5.1) | 58 (15.4) |
| Treatment in general | ||
| Good | 508 (79.0) | 143 (37.9) |
| Average | 53 (8.2) | 35 (9.3) |
| makes me not want to seek treatment at health center | 61 (9.5) | 167 (44.3) |
| Don’t know | 21 (3.3) | 32 (8.5) |
| Results of analysis | ||
| Mostly right | 403 (63.5) | 189 (50.3) |
| Mostly wrong | 94 (14.8) | 85 (22.5) |
| Sometimes wrong | 13 (2.1) | 3 (0.8) |
| wrong if extra fees not paid | 31 (4.9) | 13 (3.4) |
| Don’t know | 93(14.7) | 87 (23.0) |
| Bilharzia tablets available | ||
| Yes | 382 (60.2) | 158 (41.9) |
| Sometimes | 124 (19.6) | 85 (23.7) |
| No | 48 (7.6) | 37 (10.3) |
| Don’t know | 80 (12.6) | 86 (24.0) |
| Cost of diagnosis and treatment of Bilharziasis | ||
| Reasonable | 568 (89.6) | 278 (73.7) |
| A lot | 13 (2.1) | 34 (8.9) |
| Don’t know | 53 (8.4) | 65 (17.3) |
| Accessibility (among users of centers only) | N = 439 | N = 116 |
| Travel time to the health center | ||
| 1–5 min | 231 (52.6) | 17 (14.7) |
| 6–10 min | 125 (28.5) | 21 (18.1) |
| 11–15 min | 62 (14.1) | 44 (37.9) |
| 16+ minutes | 21 (4.8) | 34 (29.3) |
| Opinion about travel time to the health center | ||
| Reasonable | 433 (98.6) | 92 (79.3) |
| Too much | 6 (1.4) | 24 (20.7) |
| Waiting time before seeing the physician at latest visit | ||
| 1–15 min | 332 (75.6) | 39 (33.6) |
| 16–30 min | 56 (12.7) | 22 (19.0) |
| 31–60 min | 31 (7.1) | 19 (16.4) |
| 61+ minutes | 11 (2.5) | 28 (24.1) |
| Doctor did not arrive | 9 (2.1) | 8 (6.9) |
| Opinion about waiting time at latest visit | ||
| Reasonable | 433 (98.6) | 91 (78.4) |
| Too much | 6 (1.4) | 25 (21.6) |