Table 2.

Importance of safety measures.

Safety and security measure followed by% in ratings with (a) very unimportant and unimportant; (b) neutral and (c) important and very important. See * below for other columns.	(a)	(b)	(c)	$\widehat{\mu }$	Factor #	Segment difference
						μL–μB	${\hat{\sigma }}_{\mathit{Dif}}$
For disaster, announce evacuation in major languages	4	27	69	3.9	X	0.46	4.68
Tsunami warning system on beaches	3	30	67	3.9	5	0.37	3.53
Crisis management plan of service providers	5	29	66	3.8	2	0.36	3.47
“How to survive a disaster” manual in guest room	5	31	63	3.8	2	0.42	4.02
Evacuation warning system linked to guest room	5	35	60	3.7	5	0.54	5.52
Frequent hotel safety inspection by your tour operators	6	34	60	3.7	2	0.31	2.55
Rehearsal of evacuation plan in case of emergency	9	36	54	3.6	2	0.33	2.99
Prohibit vehicles parking to guard against car bombs	11	34	55	3.6	X	0.25	2.25
Permanent walk-in thermal check at the airport	7	39	52	3.5	1	0.14	1.36
Walk-in metal detector at the hotel	13	34	51	3.5	1	0.01	0.06
Check hotel's entering vehicles by metal detector	15	33	51	3.5	1	0.12	1.01
Luggage check by metal detector at the hotel	13	35	51	3.4	1	0.24	1.9
Emergency light for all services in case of blackouts	21	37	40	3.3	4	0.38	3.05
Passport or photo ID card upon check-in at airport	21	41	35	3.2	3	0.3	2.35
Flash light in hotel room	18	45	34	3.2	4	0.06	0.41
Lifeguard on the beaches	21	43	35	3.2	X	0.11	0.95
X-ray luggage check at the airport	22	42	35	3.2	3	0.3	2.46
First aid kit in hotel room	20	47	31	3.1	4	0.23	2.04
Passport or photo ID card upon check-in at hotel	21	43	34	3.1	3	0.02	0.14
Guard presence at tourist attractions	5	21	69	3.0	X	0.13	1.02
Face mask for each guest in case of smoke, disease	3	25	69	3.0	6	− 0.02	− 0.2
Closed circuit TV, video surveillance at public areas	27	45	25	3.0	X	0.02	0.14
Thermometer to measure fever in each guest room	32	38	24	2.8	6	− 0.31	− 2.74

Factor # gives the factor (Table 3) an item is in with X indicating not in the six factors kept. Segment difference is between business (B) and leisure (L) tourists. ${\hat{\sigma }}_{\mathit{Dif}}$is mean difference in standard deviations.