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. 2011 Aug 30;65(1):42–50. doi: 10.1016/j.jbusres.2011.07.013

Table 3.

Underlying dimension of the importance of safety and security measures.

Safety and security measures by factor 1 2 3 4 5 6
Factor 1: detectors
Walk-in metal detector at the hotel [0.8] 0.9
Luggage check by metal detector at the hotel [0.7] 0.8
Check hotel's entering vehicles by metal detector [0.7] 0.8
Continuing airport temperature/thermal check [0.6] 0.6
Factor 2: crisis management
A crisis management plan of service providers [0.7] 0.8
Frequent hotel safety inspection by tour operators [0.6] 0.8
“How to survive a disaster” manual in guest room [0.6] 0.6
Rehearsal of evacuation plan for emergency [0.6] 0.6
Factor 3: airport and hotel checks
A passport or photo ID check at airport check-in [0.8] 0.8
A passport or photo ID check at hotel check-in [0.7] 0.8
X-ray luggage check at the airport [0.6] 0.7
Factor 4: emergency kits
A flash light in hotel room [0.7] 0.8
Emergency light for all services for blackouts [0.7] 0.8
A first aid kit in hotel room [0.7] 0.7
Factor 5: warning system
Tsunami warning system on beaches [0.8] 0.9
Evacuation warning system linked to guest room [0.8] 0.8
Factor 6: disease control instrument
A face mask for each guest for smoke, disease [0.8] 0.9
A thermometer to measure fever in each guest room [0.7] 0.8
Eigen value 4.7 2.9 1.9 1.1 1.0 0.9
Variance (%) 25.2 16.1 10.5 6.1 5.8 4.9
Cornbach's alpha reliability 0.9 0.8 0.8 0.7 0.6 0.5
Cumulative variance (%) 26.0 42.0 52.8 58.9 64.7 69.6

The Bartlett's test of sphericity is significant (p-value < 0.001) and the Kaiser's MSA is 0.81 supporting appropriateness of using Principal Components Factor Analysis of the data.