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. 2019 Jan 7;36(2):226–236. doi: 10.1016/j.giq.2018.12.008

Table 2.

Descriptive statistics and factor loadings for social media competency & trust.

Variable Measurement Item Mean (SD) Loading Eigenvalue (Variance %)
Social media competency (Wirtz et al., 2015) I am comfortable when using social media and applications on my own. 3.63 (0.88) 0.931 3.99 (79.91) α = 0.94
I am able to use social media and applications well on my own. 3.58 (0.90) 0.925
I am able to use social media and applications even if there is nobody around to help me. 3.75 (0.86) 0.892
I feel confident when using social media and applications. 3.33 (0.91) 0.879
I feel confident and competent finding information by using search functions on social media. 3.68 (0.88) 0.839
Trust in the government (Griffin et al., 2008; Lallmahomed et al., 2017; Park et al., 2015) I feel that the government does its best for people. 2.91 (0.94) 0.866 7.54 (68.58) α = 0.95
The government does a good job of communicating with people about proper risk preventive measures and policies. 2.76(0.93) 0.861
I feel that the government performs its task with honesty and integrity. 2.77 (0.97) 0.858
The government is doing a competent job of monitoring emerging risks to protect people. 2.79 (0.90) 0.841
I trust that the government keeps my best interests in mind. 2.65 (0.97) 0.837
In my opinion, the government is trustworthy. 2.72 (0.91) 0.836
I trust the government to protect people from public health risks such as infectious diseases. 2.90 (0.91) 0.823
Government officials care about minimizing public health risks. 2.90 (0.93) 0.821
I trust the government. 2.93 (0.89) 0.799
I feel that the government does the public work that people want. 2.81 (0.86) 0.793
I feel that the government does not waste people's taxes. 2.43 (0.98) 0.770